Politique d’expédition
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays.
In case of a high volume of orders, shipments may be slightly delayed.
Delivery Time
Estimated delivery times are typically between 6–12 business days, depending on your country and location.
Please note that delivery times may vary due to factors beyond our control, such as:
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customs inspections
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weather conditions
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high demand periods
Order Tracking
Once your order has been shipped, you will receive a tracking number by email allowing you to track your package.
Delivery Issues
If your order has not arrived within 30 days, please contact our customer support so we can assist you.
Incorrect Address
Please make sure all shipping information is correct when placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer.
Contact
For any questions regarding your shipment, please contact our customer support:
Email: contact.frenetikk@gmail.com